The media could not be loaded что делать
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The media could not be loaded что делать

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The video could not be loaded, either because the server or network failed or because the format is not supported: http:

Видео не может быть загружено, возможно потому, что сервер или сеть перестали работать или потому что формат не поддерживается.
Это примерный перевод.

У меня такая же ошибка, я хз что делать.

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Ошибка: The media could not be loaded, either because the server or network failed

The media could not be loaded

Полезные советы

Автор nibbl На чтение 2 мин Опубликовано 11.02.2022 Обновлено 11.02.2022

��Сегодня делал заказ на скачивание видео с геткурса (кстати кому интересно у меня уже давно написано статья как скачать видео с геткурса но не забываем, что это все можно делать только в личных целях, а не для выкладывания в паблик! ✅ )

Так вот, у меня через раз начала вылетать ошибка на видео:

⭐️ The media could not be loaded, either because the server or network failed or because the format is not supported.

�� Данная ошибка переводится дословно как: Носитель не удалось загрузить, либо из-за сбоя сервера или сети, либо из-за того, что формат не поддерживается.

Почему вылетает эта ошибка?

Стало известно, что видеоплееры и видеохостинги по всему Интернету используют это сообщение об ошибке как тактику, чтобы заставить посетителей отключить используемые ими программы или расширения, блокирующие рекламу, и позволить им видеть рекламу в обмен на доступ к видео. Во многих случаях сообщение об ошибке появляется вместо видео, когда видеоплеер обнаруживает, что у посетителя включена какая-либо утилита, блокирующая рекламу. Если причиной того, что вы видите это сообщение об ошибке вместо видео, которое вы хотите посмотреть, является AdBlock, проблему можно решить, просто отключив AdBlock для веб-страницы (или веб-сайта), на которой находится видео, которое вы хотите посмотреть.

Как включить видео которое не проигрывается?

чтобы исправить данную ошибку при проигрывании видео необходимо в вашем браузере отключить AdBlock или AdGuard

браузере отключить AdBlock или AdGuard

После этого все заработало!

7 Solutions to «Error Loading Media File Could Not Be Played»

video repair

Are you getting the error 224003 prompts while playing a video on Chrome or Safari? You can download the software to fix corrupt videos. Also, we have an ultimate video repair solution for you!

There is no denying that watching videos on the internet is the most preferred form of content. These videos can be streamed for various purposes, such as education and entertainment. The «Error loading media file could not be played» error popping on your screen can be very frustrating and annoying.

Maybe many of us have encountered the » Error code 23404″ too. This error usually occurs due to cookies, extensions, watching videos on a self-hosted video content website, or the wrong configuration of the embedded media player.

Part 1. Fix Error Loading Media: File Could Not Be Played

When a .wmv or .mov video file that doesn’t use the H264 video codec is loaded in the JW player this problem is triggered and the «Error loading media file could not be played» error is displayed. Both desktop and mobile users can encounter this problem whether they use Chrome, Firefox, or Safari.

The simple methods discussed below have successfully enabled the users of all browsers to efficiently resolve this issue and can be applied to Windows 7, 8, and 10.1.

Fortunately, if you are struggling with the media could not be played error, you can fix it by following these easy and reliable solutions given below:

1. Update your browser

2. Use Incognito mode

3. Disable extensions

4. Remove browsing history, cache, and cookies

5. Reset browser settings

6. Use video repair software

7. Use a different video player

Solution 1. Update Your Browser

One of the reasons behind the error loading media file cannot be played on Chrome can be its outdated version. This issue can easily be fixed by updating your browser to the latest version. If your Chrome needs an update, then:

1. Open Chrome, and in the top right corner of the toolbar, click the icon with three dots.

2. Now, scroll and expand the Help section.

3. Click the option About Google Chrome.

The process of updating Chrome will start automatically. Click the Relaunch button after the update is done.

how to update your browser

Solution 2. Use Incognito Mode

If the «Error loading media: File could not be played» or «this video file cannot be played. (error code: 232404)» error is triggered by the extensions, you can quickly resolve it by using the Incognito mode.

To resolve this issue, follow these simple steps:

1. Open Chrome and click the icon with three dots in the upper right-hand side of the toolbar.

2. Click the New Incognito Window.

how to use the incognito mode

You can also open incognito mode by pressing CTRL + Shift + N keys.

incognito mode

Incognito mode not only disables all your extensions but also allows you to browse privately.

Open the URL displaying the media file could not be played in incognito mode. If the video is working fine, the problem was caused by the extensions.

Solution 3. Disable Extensions

The «Error loading media: File could not be played» or «this video file cannot be played. (error code: 232404)» error on Chrome can be caused by extensions, especially the ones used to protect online surfing. If multiple extensions are installed on your browser, you can disable them one by one to find the particular extension causing the problem. You can easily watch the video after disabling the extension by the following method:

1. Open Chrome and click the icon with three dots in the upper right-hand side of the toolbar.

2. Scroll and expand the More Tools menu.

3. Now click Extensions. Select an Extension and disable it by clicking the toggle off switch. When the toggle switch turns grey, the extension is disabled.

Restart the browser to see whether the error is fixed or not.

how to disable the extensions

Solution 4. Remove Browsing History, Cache, and Cookies

Even after upgrading your browser and disabling extensions, you may still see the error loading media: File could not be played error on Android, chrome, or Firefox. This is due to previously saved browsing history, caches, and cookies. To provide you better user experience a small piece of information as cache and cookies, is stored in the web browser’s directory. These are used by Chrome to accelerate the loading process but these unwanted files if not removed over time cause a hindrance in playing the media. Therefore, cache, cookies, and browsing history should be cleared regularly.

Follow these steps to get rid of your cache, cookies, and browsing history:

1. Open Chrome and click the icon with three dots in the upper right-hand side of the toolbar.

2. Scroll and expand the More tools menu.

3. Click browsing data. Depending on the type of information you wish to clear tick the checkbox. Select a time range from the drop-down box to delete the data from a certain time.

how to remove the browsing data

For the optimum performance of chrome, it is recommended to delete data from the beginning of the time. Click clear and restart chrome to see if the error is fixed.

Solution 5. Reset Browser Settings

The «Error loading media: File could not be played» error can also occur due to a faulty browser. If all of the above methods fail to resolve this crisis, you can try resetting your browser by the following method:

1. Open Chrome and click the icon with three dots in the upper right-hand side of the toolbar.

2. Scroll and click Settings. Click Advanced or Show Advanced Settings.

how to reset your browser settings

Scroll down to the Reset settings and click reset. Restart Chrome to check if the error is resolved or not.

Solution 6. Use Different Video Player

Sometimes the «Error loading media: File could not be played» or «Error code 232404» error arise due to unsupported video format. When a .wmv video or movie. video is loaded on a JW player this issue is triggered as these formats don’t use an H264 video codec. But this issue can be resolved easily by using a suitable player that supports these formats.

Different plugins and extensions can also be installed to check if the video is supported by your browser.

Part 2. Fix Unplayable Loading Media Files within Clicks (for Corrupt Files)

Wondershare Repairit is one of the best and most user-friendly video repairing software as it can repair files in different formats and sizes at the same time. It can easily resolve corruption on the sound or video section of the video files, «video not playing» or «error loading media file could not be played» error, video file system corruption, errors in movement of the videos, and also grainy and frozen videos. The following are its main features:

Wondershare Repairit — Video Repair

1,010,994 people have downloaded it.

  • Repair damaged videos with all levels of corruption, such as video not playing, video no sound, out-of-sync video or audio, playback errors, header corruption, flickering video, missing video codec, etc.
  • Repair videos of diverse formats, including MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, FLV, MXF, KLV, INSV, M4V, WMV, MPEG, ASF, etc.
  • Repair damaged or corrupted videos caused by video compression, system crash, video format change, etc.
  • Repair critically damaged or corrupted videos available on SD cards, mobile phones, cameras, USB flash drives, etc.
  • Repairit has a quick and advanced scanning mode. You can use either depending on the level of corruption the video file has undergone.
  • No limit to the number and size of the repairable videos.
  • Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.10~macOS 14.

Here is a quick guide on how you can repair your videos using this software.

Download and install the Wondershare Repairit on your computer. Launch the software.

Step 1: Add A Corrupted Video File

Click the «+Add» button to upload the corrupted videos.

add error videos

Step 2: Repair A Corrupted Video File by Quick Video Repair

After you are done adding the corrupted video files. Click the «Repair» button to start repairing the video by quick repair mode. Multiple errors in the video can be repaired in this step.

scan broken videos

Step 3: Preview and Save Repaired Video

When the repairing mode is complete you can preview the repaired video file to check whether it is fully repaired or not. Click «Ok» to save this video file in your desired location.

preview repaired videos

Step 4: Advanced Video Repair by Adding A Sample File

Click the «Advanced Repair» option if your video is highly corrupted or damaged.

add sample videos

If the video file is not completely repaired you can add a sample video so that it can analyze the video by advanced video repair.

After adding the sample file, start repairing the video. You can preview the repaired video and save it in any destination of your desire by clicking the Save video button.

save videos to a new path

As Wondershare Repairit is a desktop software, you need to download it on your windows or mac, so if you do not want to download it and your corrupted video is no more than 3GB, you can try the online version of Repairit Video Repair to get your video repaired online with ease.

Note: Does MP4 have no sound? The video repair tool can help you fix different kinds of MP4 video problems.

Video About Not Playing Videos Repair

Part 3. Tips to Prevent «Error Loading Media: File Could Not Be Played»

By following the above-mentioned methods you will be able to resolve the «Error loading media: File could not be played» error within a few minutes. You can diagnose the problem, fix it on your own, and escalate your potential by following these simple steps. These steps would help if a video doesn’t load, a blank video, a grey box showing instead of a video, while loading the video chrome freezes or crashes.

You can either play the video file in another player, reset your browser, delete its browsing history or use an incognito mode to overcome these issues but for a high complexity error, you will need video repair software. It is highly recommended to use Wondershare Repairit video repair software as it is one of the top video repairing tools.

Here is the best part which you can use while playing video files in your chrome:

1. Use incognito mode so your browser won’t store browsing history and you can browse privately.

2. Keep a check on your caches, cookies, and browser history and remove them regularly.

3. Install extensions and plugins which can support different video formats.

4. Keep your chrome updated and check for the latest updates.

5. Reset your internet connection to make sure there is no problem with it.

Hopefully if not all then at least one of the above-mentioned methods will help you to successfully overcome the «Error loading media: File could not be played» error and you will be able to enjoy watching videos without any hindrance.

Note: Top 6 solutions to help you fix videos not playing on Internet Explorer.

You receive a codec error message, or audio plays but video doesn’t play when you play media files in Windows Media Player 11

This article provides a solution to an issue where the video doesn’t play when you play it in Windows Media Player 11.

Applies to: Windows Media Player 11
Original KB number: 926373


When you try to play a video file in Windows Media Player 11, the video doesn’t play. However, the audio plays.

Additionally, when you try to play an audio file or a video file in Windows Media Player 11, you may receive an error message that resembles one of the following error messages:

Windows Media Player cannot play the file because the required video codec is not installed on your computer.

Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer.

A codec is required to play this file. To determine if this codec is available to download from the Web, click Web Help.


This problem occurs if a codec that’s required to play the file isn’t installed on the computer.


To resolve this problem, configure Windows Media Player to download codecs automatically. To do so, follow these steps in Windows Media Player 11:

  1. On the Tools menu, select Options.
  2. Select the Player tab, select the Download codecs automatically check box, and then select OK.
  3. Try to play the file.

If you’re prompted to install the codec, select Install. If you still can’t play the file correctly, try the steps in the Advanced troubleshooting section. If you aren’t comfortable with advanced troubleshooting, ask someone for help, or contact Microsoft Support.

Advanced troubleshooting

The following steps are intended for advanced computer users.

Obtain and install the codec by following these steps in Windows Media Player 11:

  1. Determine whether the codec is installed on the computer that you are using to play the file. To do so, follow these steps:
    1. In the Now Playing area, right-click the file that you try to play, and then select Properties.
    2. Select the File tab, note the codecs that are specified in the Audio codec and the Video codec areas, and then select OK. If the following conditions are true, go to step 2.
      • No audio codec is specified.
      • No video codec is specified.
    3. On the Help menu, select About Windows Media Player.
    4. Select the Technical Support Information hyperlink.
    5. If you’re trying to play an audio file, determine whether the audio codec that you noted in step 1b is listed in the Audio Codecs area. If you are trying to play a video file, determine whether the video codec or the audio codec that you noted in step 1b is listed in the Video Codecs area. If the codec isn’t listed, go to step 2.
    6. Try to reinstall the codec. If you can’t reinstall the codec, go to step 2.
    7. Try to play the file. If you can play the file, skip steps 2 and 3.
    1. If you receive an error message when you try to play the file, select Web Help. If you don’t receive an error message when you try to play the file, go to step 3.
    2. On the Microsoft Web site, select the link to the Wmplugins Web site.
    3. Follow the instructions on the Web site to download and install the codec for the file. If the Web site doesn’t automatically find a codec for the file, and if either of the following conditions is true, go to step 3:
      • You didn’t note a codec in step 1b.
      • You can’t find the codec that you noted in step 1b on the Web site.
    4. Try to play the file. If you can play the file, skip step 3.

    If you are using Windows Media Player in an environment that is managed by a network administrator, you may have to contact the network administrator to download and install the codec.

    More information

    The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft doesn’t specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article doesn’t describe. Because Microsoft must respond to changing market conditions, this information shouldn’t be interpreted to be a commitment by Microsoft. Microsoft can’t guarantee or endorse the accuracy of any information or of any solution that’s presented by Microsoft, or by any mentioned third-party provider.

    Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but aren’t limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

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